A Guide to Operational AI
for Insurance 

The transformative potential of AI comes at a time when insurers are contending with a range of economic, environmental and cybersecurity issues that are pressuring growth prospects. Meanwhile, customers increasingly expect services to be digital, easy and now, and are migrating to services that meet them on their devices. Cloud-native insurtech startups are disrupting the space with an online-only focus, building from a clean technology slate and using flexible platforms to quickly deliver innovative services.

AI technologies offers opportunities for incumbents and disruptors alike — however, many have been challenged to “cross the chasm” and move beyond a few use cases to operationalize AI and fully realize its potential.

Read this Guide to Operational AI for Insurance to get a clear roadmap for becoming AI-forward and adopting an Operational AI mindset:

• The tools, skills and metrics you need to cross the AI chasm
• What it takes to adopt an Operational AI mindset in terms of people, process and technology
• A Reference Architecture for Operational AI
• The ROI on successfully adopting Operational AI